Upgrade your plan

Upgrade to Pro to run unlimited programs, match everyone in your audience, add more administrators and connect your HRIS. You can move from the Free plan to the Pro plan yourself, in a few clicks. For the Enterprise plan, you ask our team for a quote. See Plans to compare them.

From Free to Pro

1. Open your billing settings.

   Open the settings with the gear icon in the header, then click “Billing”. The “Subscription” tab shows the plans.

2. Choose your billing cycle.

   Select “Monthly” or “Annually” at the top of the plans. “Annually” is selected by default and shows an “Up to -15%” tag: annual billing costs less per month. If no currency is set for your workspace yet, you can also choose it: “EUR”, “GBP” or “USD”.

3. Click “Upgrade” on the Pro plan.

   The “Upgrade to Pro Plan” window lists what you unlock and explains how the Pro plan is billed.

   Upgrade to Pro Plan

   You'll unlock access to:

   Unlimited program

   Flexible user tiers

   3 admin seat

   Customizable senders

   SCIM user provisioning

   Priority support

   Pro plan billing

   Pro plan applies dynamic invoicing according to your number of active users. If your active users exceed the threshold for your current billing tier you will be charged the next tier amount for the billing cycle. View the Pricing Calculator for more information.

   Yes, I understand and agree to the Terms of Use, and Privacy Policy.

   CancelUpgrade

4. Accept the terms.

   Tick “Yes, I understand and agree to the Terms of Use, and Privacy Policy.”, then click “Upgrade”.

5. Pay on the payment page.

   You are redirected to a secure payment page. Enter your card and your billing address, and, if you have them, your VAT number and a promotion code. The amount is calculated from the number of active members in your workspace.

6. Check your subscription.

   Once the payment is confirmed, you come back to RandomCoffee. The Pro plan is now marked “Current Plan”.

The Pro plan is billed according to the highest number of active members over each billing period. See How Pro billing works for the rule and an example.

Your subscription and invoices

In “Billing & Plans”:

• The “Billing” tab shows your subscription (plan, billing cycle, date of the next billing cycle), your billing credits, your usage limit, your number of active members, your payment method and your billing information. Use “Edit” to change your card or your billing information.
• The “Invoices history” tab lists your invoices, with their period, status and amounts. Click an invoice number to open the invoice.

Your invoices are also sent to you by email.

From Pro to Enterprise

Do you want to unlock every feature of RandomCoffee and get personal support from our experts to set up programs that reach your goals? Ask for the Enterprise plan.

1. Open the settings with the gear icon in the header, then click “Billing”.
2. In the “Subscription” tab, click “Get a quote” on the Enterprise plan.
3. In the “Upgrade to Enterprise plan” window, leave a message to our sales team if you want (optional).
4. Click “Get contacted”.

Our team gets back to you shortly. You can also click “Contact us” under “Need help? Talk to an expert”, at the bottom of the plans.

Add the mentoring add-on

Mentoring programs require the mentoring add-on, on the Pro or Enterprise plan. It is not added from the billing settings: contact your RandomCoffee sales representative or your Customer Success Manager. See the mentoring overview.