Administrators and members
Understand the administrator and member roles, grant or revoke admin access, and switch between the Admin Portal and the Member Portal.
RandomCoffee has two roles: administrators, who run RandomCoffee for your organization, and members, who take part in the programs.
Roles
Administrators
Administrators are the main managers of RandomCoffee in their organization. They create and maintain programs, manage members and follow engagement. They can set up and customize RandomCoffee to fit the needs of their organization.
In the “All members” list, administrators are marked with a small yellow shield next to their name.
Members
All the other people in your workspace are members. Members take part in the programs and meet other members through RandomCoffee.
Number of administrators per plan
| Plan | Administrators |
|---|---|
| Free | 1 |
| Pro | 3 |
| Enterprise | On demand |
When you reach the limit of your plan, RandomCoffee shows “Maximum admin seats reached”. Revoke admin access from someone else, or click “Upgrade my plan” to open your billing settings and change your plan (see Plans).
Become an administrator
To become an administrator of your organization’s workspace, ask one of its administrators to grant you admin access.
Grant admin access
- Open “People”, then “All members”.
- Find the members you want to make administrators, and tick the box next to their name.
- Click “Actions”, then “Grant admin access”.
- Confirm with “Yes, I’m sure”.
The new administrators can now manage programs, matching rules and members.
Revoke admin access
- Open “People”, then “All members”.
- Find the administrators, and tick the box next to their name.
- Click “Actions”, then “Revoke admin access”.
- Confirm with “Yes, I’m sure”.
You cannot grant or revoke your own admin access. On the Enterprise plan, granting and revoking admin access also requires the “Can grant/revoke admin access to members:” permission: see Admin permissions.
Admin Portal and Member Portal
| Admin Portal | Member Portal | |
|---|---|---|
| Administrators | Yes | Yes |
| Members | No | Yes |
Administrators have access to their organization’s RandomCoffee workspace, the Admin Portal, to manage programs, members and settings. They also have their own Member Portal, like every member.
To switch from the Admin Portal to your Member Portal, click “View as member” in the header, at the top right of the app. In the Member Portal, the same button takes you back to the Admin Portal.
