# Unsubscribe

Skip one session, leave a program, or stop taking part in RandomCoffee entirely, from your messages, the unsubscribe page or your Member Portal.

import { Steps, Tabs, TabItem } from '@prosefly/astro-components';
import Callout from '@components/Callout.astro';
import OptInEmail from '@components/app-screens/screens/OptInEmail.astro';
import MemberProgramAbout from '@components/app-screens/screens/MemberProgramAbout.astro';
import UnsubscribePage from '@components/app-screens/screens/UnsubscribePage.astro';

You can stop participating at three levels:

- **One session**: you skip the upcoming session of a program and stay in the program.
- **One program**: you no longer take part in any future session of this program.
- **The entire RandomCoffee initiative**: you no longer take part in any program and no longer receive RandomCoffee emails.

<Callout type="tip">
  Just need a break for a few weeks? [Snooze your participation](/members/profile-and-preferences/snooze/) instead.
</Callout>

## Skip one session

The simplest way to skip a session is to decline the opt-in message, or to ignore it: if you do not accept the invitation, you are not matched in this session.

<Tabs syncKey="channel">
<TabItem label="Email" value="email" icon="lucide:mail">
    Decline the invitation in the opt-in email, or ignore the email.
</TabItem>
<TabItem label="Slack" value="slack" icon="simple-icons:slack">
    In the opt-in message from the RandomCoffee bot, click "Not this round", then confirm with "Yes".
</TabItem>
<TabItem label="Microsoft Teams" value="teams" icon="simple-icons:microsoftteams">
    In the opt-in card from the RandomCoffee bot, click "Not this time, sorry".
</TabItem>
</Tabs>

You can also skip a session from the unsubscribe page, with the first option described below.

## Unsubscribe from an email

<Steps>

1. **Click "Unsubscribe" at the bottom of an opt-in email.**

   The opt-in email is the invitation to join a session. If your program matches you without an opt-in, [leave the program from your Member Portal](#leave-a-program-from-your-member-portal).

   <OptInEmail template="default" crop="footer" mark="unsubscribe" alt="End of a RandomCoffee opt-in email: the footer with the &quot;Unsubscribe&quot; link circled, above the &quot;Snooze&quot; link" />

2. **Choose how far you want to unsubscribe.**

   The unsubscribe page offers three options:

   - "Do not participate only for the current session of this program": you skip the upcoming session of this program.
   - "Do not participate to every upcoming sessions of this program": you leave the program.
   - "Stop taking part in the whole initiative and do not receive emails anymore": you leave RandomCoffee entirely (see below).

   <UnsubscribePage alt="The unsubscribe page, with &quot;It will not be the same without you, Maya 😭&quot;, the three options, the third one &quot;Stop taking part in the whole initiative and do not receive emails anymore&quot; selected, the &quot;Please tell us why:&quot; list under it and the &quot;Unsubscribe&quot; button" />

3. **Tell us why.**

   Select a reason in the "Please tell us why:" list. A reason is required to save your choice.

4. **Save your choice.**

   Click "Save my choice" (to skip a session) or "Unsubscribe" (to leave the program or RandomCoffee).

</Steps>

### When you leave the entire initiative

With the third option, you become an inactive member: you are no longer included in any program and you no longer receive RandomCoffee emails.

Changed your mind right away? On the confirmation page, click "No, I still want to participate ❤️". The same link appears when you leave a program. Later on, ask your RandomCoffee admin to reactivate you.

## Leave a program from your Member Portal

If your admin has enabled the Member Portal, you can also leave a program from there.

<Steps>

1. **Open your Member Portal.**

   Sign in at [app.random-coffee.com/login](https://app.random-coffee.com/login).

2. **Open the program.**

   Click "My Programs" in the menu on the left, then click the arrow next to the program you want to leave.

3. **Click "Stop participating".**

   In the "About" tab, the button is in the "Participation" section.

   <MemberProgramAbout highlight alt="The &quot;About&quot; tab of a program, with the &quot;Stop participating&quot; button in the &quot;Participation&quot; section" />

4. **Confirm with "Stop participating".**

   You no longer receive any proposal from this program.

</Steps>

To come back to the program, open it again and click "Participate again". You are matched again from the next session.